link parlay Privacy Policy

This page describes what we collect when you use link parlay and how we keep that data protected. We at link parlay take your privacy seriously. We collect only the information necessary to operate our platform, verify your identity, process your payments, and comply with Indonesian financial regulations.

When you create an account on link parlay, we collect your legal name, email address, date of birth, ID number, and proof of residence. We use this information for Know Your Customer (KYC) verification, fraud prevention, and regulatory compliance. We encrypt all personal data and store it separately from your gaming activity. We never sell your data to third parties, and we do not use your information for marketing purposes without your explicit consent.

Our servers may sit outside your jurisdiction, but we comply with Indonesian data protection standards. We retain your data only as long as necessary to provide our service and meet legal obligations. This policy explains what we collect, how we use it, who has access to it, and what rights you have over your information.

What we collect on link parlay

Account and identity information

We collect your legal name, email address, phone number, date of birth, ID number (KTP or passport), and proof of residence (utility bill or rental agreement) when you create an account on link parlay. We verify this information against official records to comply with KYC regulations. We use your email and phone number to send account notifications, withdrawal confirmations, and security alerts.

We do not collect your password in plain text. Your password is encrypted using bcrypt hashing before it is stored on our servers. We cannot recover your password—if you forget it, we send a reset link to your registered email address.

Transaction and payment data

We collect and log every transaction you make on link parlay: deposits, withdrawals, market placements, game activity, and balance changes. We record the date, time, amount, payment method, and outcome of each transaction. We retain this data for compliance purposes and to help you track your account history.

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive confirmation from your payment processor that the transfer was successful. We do not store your payment method credentials (card numbers, wallet passwords, or bank account details) on our servers. Your payment processor handles this data directly.

Device and usage information

We collect information about the device you use to access link parlay: your device type (Android phone, iPhone, desktop), operating system version, browser type, and IP address. We use this information to detect fraud, prevent unauthorized access, and improve our platform's performance on different devices.

We log your login times, session duration, and the games or markets you access. We do not track your location in real-time, but we may infer your general region from your IP address to verify that you are accessing link parlay from a supported jurisdiction.

How we use and protect your data on link parlay

Data use and third-party processors

We use your data to operate link parlay, verify your identity, process your deposits and withdrawals, detect fraud, and comply with Indonesian financial regulations. We may share your data with third-party processors who help us provide these services: payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), identity verification services, and fraud-prevention vendors.

These third-party processors are bound by confidentiality agreements and are not permitted to use your data for any purpose other than providing services to link parlay. We do not sell your data to advertisers, data brokers, or marketing companies. We do not use your information to build profiles for targeted advertising.

Data security and encryption

All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher. Your personal information is stored in encrypted databases with restricted access. Only authorized link parlay staff members can access your data, and only for the purposes of providing customer support, investigating fraud, or complying with legal requests.

We perform regular security audits and penetration testing to identify and fix vulnerabilities. If we discover a data breach, we notify affected users within 72 hours and explain what information was compromised and what steps we are taking to prevent future breaches.

Data retention and deletion on link parlay

We retain your account data for as long as your account is active. If you close your account, we retain your transaction history and KYC information for seven years to comply with Indonesian financial regulations. After seven years, we delete your personal data unless we are required by law to retain it longer.

You can request a copy of all your personal data anytime by contacting our support team. We will provide your data in a portable format (CSV or JSON) within 30 days. You can also request deletion of your account and associated data, subject to our legal retention obligations.

International data transfers

Our servers may be located outside Indonesia. When we transfer your data internationally, we ensure it is protected by encryption and contractual safeguards equivalent to Indonesian data protection standards. We do not transfer your data to countries with weaker privacy protections without your explicit consent.

Legal requests and law enforcement

We may disclose your personal data if required by law, court order, or government request. We will notify you of any legal request unless we are prohibited by law from doing so. We comply with Indonesian financial regulations and anti-money-laundering (AML) requirements, which may require us to share transaction data with regulatory authorities.

Contact and policy updates on link parlay

If you have questions about our privacy practices or want to exercise your rights, contact our support team through the Help button in link parlay. We respond to privacy requests within 30 days. We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by email or through a prominent notice on our platform.

This privacy policy applies to all users of link parlay, regardless of whether you access our platform from Jakarta, Surabaya, Bandung, Medan, or any other supported jurisdiction. Our commitment to protecting your data is the same across all regions and payment methods—mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment.